Shipping Guide

PLEASE NOTE, ONCE AN ORDER IS PLACED IT CAN NOT BE CANCELLED FOR ANY REASON.

Please know that there may be delays on your package that are beyond our control. This means once your item is shipped, we no longer have control over it. We have seen packages take 3+ weeks to be delivered. Again this is beyond our control and we can not offer a return on your purchase once it's already in transit. 

If you feel a package is lost and you have purchased our shipping insurance on your order please email us at Topshelfwardrobe@gmail.com

Domestic Shipping

We ship orders Monday - Friday, there is usually a 2-4 day processing time after an order is placed. We do not ship on weekends or holidays. Some shipping labels are created automatically, so you'll receive an email with shipping confirmation although your item has not been dropped with the USPS.  

Once an order is placed it can not be changed or canceled. Please verify that all your information is correct at checkout.  Customers are responsible for additional shipping fees acquired for returned packages or undeliverable packages. 

USPS First Class $0 - $39.99 is $8

USPS First Class $40 - $99.99 is $13

USPS First Class $100 - $149.99 is $15

USPS First Class $150 - $199.99 is $20

USPS First Class $200 + is $25

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USPS Priority 2-4 Day $0 - $39.99 is $8.95

USPS Priority 2-4 Day $40 - $99.99 is $15.95

USPS Priority 2-4 Day $100 - $149.99 is $20.95

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USPS Priority Express 1-2 Days $0 - $49.99 is $35.95 **for order to ship same day must be placed before 11:00am (pst) on a Monday - Friday. All orders after that time or placed on the weekend will ship the next business day. 

USPS Priority Express 1-2 Days $50 - $99.99 is $47.95 **for order to ship same day must be placed before 11:00am (pst) on a Monday - Friday. All orders after that time or places on the weekend will ship the next business day.

During peak seasons or big sales, orders will be processed within 5-7 business days. We ship items Monday - Friday. All orders placed on weekends will ship the following business day.  

We ship USPS first class.  Delivery after processing usually takes 2-5 business days. That time can vary based on USPS.  

If you have any questions regarding shipping please contact us at: Topshelfwardrobe@gmail.com.

 

Canada Shipping

Shipping to Canada starts out at $14.  This cost depends on the total of your order.  Processing for international shipments is 2-3 business days.  During peak seasons or big sales, processing will take 5 business days.  We ship items Monday thru Friday.  All orders placed on weekends will ship the following business day.

USPS First Class $0 - $39.99 is $15

USPS First Class $40 - $119.99 is $22

USPS First Class $120 - $249.99 is $30

USPS First Class $250 and up is $45

All Other Countries 

Shipping to all other countries starts out at $60.  This cost depends on the total of your order.  Processing for international shipments is 2-3 business days.  During peak seasons or big sales, processing will take 5 business days.  We ship items Monday thru Friday.  All orders placed on weekends will ship the following business day.

USPS First Class $0 - $99.99 is $35.00

USPS First Class $100 - $199.99 is $60.00

USPS First Class $200 - And Up is $75.00

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We try to ship international orders USPS first class when available. Delivery after processing usually takes 7-21 business days.  That time can vary based on USPS.  Customers are responsible for any additional duties or taxes to be paid upon delivery.

Duties For International Orders: 
We are not in control of any country-specific tariffs and duties imposed on your order by your respective government. Taxes and duties will likely be charged on the items you order. If taxes and duties are placed on your package by officials, the fees will be your responsibility. If you used a promotion code on your order, you will be charged taxes and duties based on the original price. We are legally obligated by Border Agencies to show the original price of any item(s) purchased.

If you have any questions regarding shipping please contact us at: Topshelfwardrobe@gmail.com

Please note: We are not responsible for any order that shows "DELIVERED" in shipment tracking.  We suggest contacting USPS at the following number 1-800-ASK-USPS® (1-800-275-8777).

Once an item is shipped we are no longer responsible for that item.  Any packages are not guaranteed to be delivered by a specific date, as it can be delayed by USPS which is beyond our control.  If you have questions regarding your shipment it is recommend you contact your local USPS.  

***After packages are marked as delivered you must contact your local USPS for any questions if you have not received the package. 

ONCE AN ORDER IS PLACED IT CAN NOT BE CANCELLED. If there is a chance it can be cancelled as requested by the purchaser/customer than we reserve the right to charge a cancellation fee of 5% of the total price.