When a company refuses to give a client a full refund on item/items they are dissatisfied with, it smacks of greed, sets a negative tone and creates disgruntlement. Who does that? This hat was wayyy to big for my head, I wanted to return it and get my money back, but this company doesn’t want to do that!! Nope, you are FORCED to take a different item using the STORE CREDIT - their only option! Ohhh! And they want a restocking fee!! Yeah…. Never EVER again! Keep my money, y’all need it more than this senior citizen on a measly fixed income!